New Student Technology Checklist

Welcome to the College of Charleston!

The Division of Information Technology (IT) has compiled the following resources for new students to provide you with the essential technology information offered at the College of Charleston.

New Student Checklist


 

laptop

Student Laptop Requirement

All students are REQUIRED to have a laptop computer that meets or exceeds the minimum laptop specifications for their class. This ensures that all students have equal access to a minimum level of technology and that instructors can incorporate this technology into their required coursework.

Please visit Financial Aid if you need assistance to help pay for your laptop.

Information Technology offers a limited supply of laptops and Wi-Fi Hotspots as student loaners. Please create a Student Laptop/Hot Spot Loan request

Recommended Requirements

You are not obligated to purchase one of the suggested options. If purchasing on your own, consider the recommended system requirements listed below, along with the laptop’s weight and dimensions, to guide your decision-making process. 

You may need to edit the configuration after you click the link to match our specifications.

Minimum Specifications

• Windows 11 or MacOS version 14 
• i5 Processor or M2 
• At least 8GB of RAM 
• At least 256GB (Dell 512GB) Solid-State Hard Drive 
• Built-in Webcam and Microphone 

Dell Inspiron 15″ (under General Studies)

Apple 13″ MacBook Air with M2 Chip

Mainstream Specifications

• Windows 11 or MacOS version 14
• i7 Processor or M3
• 16GB of RAM
• 512GB Solid-State Hard Drive
• Built-in Webcam and Microphone

Dell XPS 13 (New) (under General Studies)
Apple MacBook Air 13” with M3 chip 

High-Performance Specifications

• Windows 11 or MacOS version 14 
• i7 Processor or M3 Pro 
• 32 (36)GB of RAM 
• 1TB of Solid-State Hard Drive 
• NVIDIA® GeForce RTX™ 4050 or M3 Pro chip 
• Built-in webcam and microphone

Dell  XPS 14 Laptop (New)

Apple MacBook Pro 14” with M3 Pro chip

Where to Purchase

Get reduced pricing on personal computers from Apple and Dell, exclusively for our community. Browse recommended models from Information Technology at different price points to meet the above requirements. 

While you’re not restricted to Dell or Apple purchases, our campus technicians are Apple and Dell certified and they can repair these computers onsite if you have a factory warranty.  Without this warranty, we are unable to assist with hardware-related problems on your computer.

Apple Student Laptop Discount Dell Technologies for Students or Dell Student Purchase Program Discounts registration page.

 

Secure your Equipment

You should also keep your original receipts and register your computer with Public Safety so that in the event that you lose your computer, or it is stolen, and you have to file a police report and/or an insurance claim, all the proper information is on file.

You can also register other electronic devices of value through Public Safety’s Operation ID Program.

Visit the Public Safety Offices at 89 St. Philip Street.


 

accounts

Accounts and Access

Email

  • New Students will have an email account created for them upon enrollment.
  • Login into your Outlook using your email address (g.cofc.edu) and your CofC password.

MyPortal

  • MyPortal is an app (mobile or web-based) that allows the College of Charleston community access to academic, administrative and service applications in one place. Access MyPortal
  • Easily access: OAKS, DegreeWorks, My Grades, My Holds, Registration Tools and My Housing & Dining

SSPR and MFA

  • It is HIGHLY recommended that you set up your self-service password reset (SSPR) and multifactor authentication (MFA) using the Microsoft Authenticator app.
  • Reset, unlock or change ALL of your CofC IT managed account passwords without assistance from the IT Service Desk.
  • Set up your Self-Service Password Reset and Multifactor Authentication

 

oaks

OAKS Learning Management System

OAKS is the College’s learning management system and is used in both in-person and online classes. In OAKS, you can see course materials, take online quizzes/tests/exams, participate in discussions, submit assignments and stay abreast of grades and attendance.

If you are taking a synchronous online course, you can find your class Zoom link on the course homepage in OAKS. It will be located in the Upcoming Events on the right side of the screen. Click the link to launch Zoom.

Visit our Student OAKS Cheat Sheet to learn more.


 

computer

Software Downloads

Productivity Software

Internet Security Software

  • Trend Micro
    • Internet Security software is FREE for Windows or MacOS
    • Protect your identity, and socialize safely with protection against ransomware and other web threats
    • Install Trend Micro (you must log into the system to view this article)

AppsAnywhere

  • App platform that provides students access to all the available software the College has licensed
  • Includes many course-specific applications and statistical software
  • Install AppsAnywhere (you must log into the system to view this article)

 

wifi

Wireless Access

The College of Charleston offers the following wireless networks for students. CofC offers a “Guest” network as well for parents and visitors. Students should not use this network as it is not as secure and is considerably slower.

eduroam

  • Provides secure and high-speed wireless network access.
  • eduroam gives campus community members access to internet and wireless services at more than 4,000 other eduroam institutions globally.
  • Connect to eduroam

MyResNet


 

printer

Additional Technology Tools/Services

Printing

  • You will get 300 free black and white prints, less if you choose to print color. Printing beyond this free credit requires you to have Cougar Cash on your Cougar ID card. Printing allocations start over 3 times a year, at the beginning of fall, spring and summer sessions. Keep in mind though, unused allocations do not rollover to the next semester. 
  • PaperCut’s Mobility Print is available for students connected to eduroam to Addlestone Library, Education Center and Beatty Center printers.

Computer Lab

  • Addlestone Library offers computer workstations for use in the event your computer is unavailable.

 

help

Need additional Technology Assistance?

IT Service Desk

  • The IT Service Desk is available to provide technical support for your hardware, software or technology-related questions.
  • Assistance can be found via self-service support at go.charleston.edu/help or walk-up locations on campus.

Knowledge Base

  • Find the answers you need quickly by searching our Knowledge Base where we’ve cataloged the resolution to many common questions and issues affecting multiple users.
  • Be sure to login to see all the articles.